~Comdial Telephone Products by Atkal Communications

The DX-120 Business Communications System is designed to give growing enterprises all the sophisticated communications features of big-company digital systems in an affordable, easy to use and highly scalable package. The DX-120 system includes desktop and cordless speakerphone endpoints, a reception console and a comprehensive feature set of nearly 200 functions previously available only on high-end PBXs. It supports both T1/ISDN-PRI and analog trunking, conferencing, powerful voicemail and auto-attendant options and remote configuration.

Expands as Your Business Grows

The DX-120 system delivers enterprise-grade productivity without the complexity, cost and management responsibilities of a larger system. Its modular architecture and both analog and digital trunking (T1 and ISDN-PRI) enable small enterprises to get started today with a reliable digital communications solution with the assurance that it can be expanded to grow in step with the business. Administration is fast and easy with the modem options, which enable remote access and configuration of system parameters. Growing your communications system to keep pace with the success of your organization has never been so easy — or so affordable.

View the DX-120 Demo! Find out how growing enterprises are provided with all the big-company digital features in an affordable, easy to use and highly scalable package.

Take a look at a sampling of the many features & benefits the DX-120 system has to offer.

Sharpen Your Competitive Edge

The basic DX-120™ system delivers nearly 200 powerful communications features right out of the box, giving your organization a jump start on the competition. A sampling includes:

Options that Boost Efficiency

To further enhance your organization’s productivity and efficiency, the DX-120 system includes a broad array of options.

T1 and ISDN-PRI trunking: The DX-120 supports T1 and ISDN-PRI trunking as well as analog trunking to support up to a 40x80x8 configuration. T1/PRI trunking also enables Direct Inward Dialing for up to 100 numbers. The DX-120 also supports External Call Forwarding for DID calls, assuring that users can always be reached.

Corporate Office™ Voicemail Module: The DX-120 digital voice processing card provides fully integrated voice messaging — including automated attendant and call recording. In addition, the DX-120 does not require any communication system extension ports, which means all 88 extension ports are completely available for digital and analog port needs. Choose from two voicemail memory options — a flash memory module with 8 hours of message capacity; or a hard drive card with a full 150 hours of message capacity and a built-in modem that enables remote access and configuration of the DX-120 system, including voicemail.

Automated Attendant Module: This dedicated module handles incoming calls when a live attendant is unavailable. It’s quickly and easily customizable to direct callers to the appropriate extension or department.

Modem Module: The DX-120 Modem Module enables remote access and configuration of system parameters, virtually eliminating response time and service costs.

Expansion Boards: Need more capacity? Add a T1 or PRI Card, a 4-port CO Line Module, an 8-port or 16-port Digital Station Module, a 4-port Analog Station Module or a Modem Module to meet your requirements.

Expansion Cabinet: An optional expansion cabinet can be connected to the base cabinet to provide capacities up to 40x80x8.

The IMPACT Of Fully Featured Digital Telephones

Comdial latest family of telephones, IMPACT SCS, offers the quality and reliability of our Impact telephones, with a stylish new design and even more features. With eight new telephones, two new consoles, and an optional industry-standard module, IMPACT SCS gives you plenty of options for customizing your system.

IMPACT SCS also lets you customize the telephones themselves: any of the buttons can be programmed as line appearances, Direct Station Selections, or features. And unlike other systems, IMPACT SCS has no "fixed" feature buttons: so you can put the Hold or Intercom button anywhere you like. Add the optional DSS/BLF consoles, and you can store dozens more numbers and features. Each number in the console lets you store four levels of numbers—so the 48-button console really lets you store up to 192 numbers.

The easy-to-read LCD screen makes using these telephones a breeze. Use the interactive buttons to scroll through the system features—you can redial or transfer a call, program a speed dial, even check your voice mail–without having to remember complicated programming codes. And when you’re on a call, the LCD can show you the number you called, the length of the call, even the call’s cost. IMPACT SCS also offers the large-screen LCD, giving you even more interactive features and capabilities.

Each IMPACT SCS telephone can also be equipped with an industry-standard module. You can attach an industry-standard device, like a fax machine, modem, or cordless telephone, directly to the IMPACT SCS telephone. There’s no additional system hardware to buy, so you save money, and you don’t use any additional ports in the system. Depending on how your system is configured, your IST device can even have its own extension, so you can get a fax and be on a call at the same time.

Computer-telephony integration (CTI) is one of the fastest growing areas in communications. The number of computer-telephony applications is growing rapidly, offering the potential to integrate all your communications, from e-mail to voice mail.

Comdial was among the first telecommunications companies to commit to CTI standards and is a recognized leader in computer-telephony. Using CTI, you can see your voice mail, type a message and send it to a pager, use caller ID to trigger a real-time database screen pop, or simply use your PC to perform advanced telephony functions.

In the past, these advanced capabilities would have been too costly for small organizations, but not anymore. Comdial IMPACT SCS Systems incorporate the features that will bring the computer-telephony revolution to your desktop PC—today. And IMPACT SCS can be readily equipped for use in Novell™, Microsoft™, and a host of other computer environments.

Powerful IMPACT SCS Systems have a full complement of standard, easy-to-use features for placing, answering, and controlling calls. For instance, you can easily accommodate crystal-clear multi-party conferencing, dial by name, or SOHVA with just one touch of a button. Call costing (for displaying the ongoing cost of a call), call accounting (for tracking telephone costs by station, department, and/or account number), and automatic routing (for automatically choosing the least expensive route for outgoing calls) are also standard on IMPACT SCS Systems. And you can print reports, daily or as you need them, to analyze individual stations or departments, or to monitor peak versus non-peak hours.

You never know what the future will bring. That’s why our Comdial IMPACT SCS Systems are designed to accommodate growth and expansion, while providing excellent line and station flexibility. In addition, these systems are so advanced that even customized configurations are a snap. Whether you need them now or plan to add them later, the options are available with IMPACT SCS.

With Impact SCS, you’ll save time and money, while gaining the productivity that comes with efficiency.

IMPACT SCS can be customized for specific applications that improve your workflow and boost your communication capabilities. Comdial voice mail systems ensure seamless integration, providing users with a powerful set of features that come together right on the LCD of your telephone.

If it’s mobility you need, Comdial wireless applications can help: from roaming to paging to call completion. Other peripherals, such as the Total Control PC attendant, let you look at the big picture. It can manage and monitor traffic throughout the entire system, thus taking the complications out of day-to-day call processing.

Our robust CTI family includes the revolutionary wideopen.office telephony server, which is bundled with a variety of productivity-enhancing software applications. And our innovative PCIU lets you add computer telephony to any personal computer—even if you don’t have a local area network.

For applications from business telecommunications to call centers, Comdial IMPACT SCS peripherals help you get the most from your communication system.

Impact Group

Bring people in workgroups together as never before with Impact Group, Comdial powerful call-processing software. Impact Group takes all the functions of your telephone and integrates them with your computer, giving you a powerful desktop telephone. Functions such as transferring and conferencing are now as simple as "point and click" and "drag and drop." And with the Group Monitoring function, Impact Group users can see the status of other stations in their group right on their PC. Using caller ID, Impact Group also seamlessly integrates with your database allowing you to preview important information about the caller prior to answering the call. Make your group an unbeatable team – with Impact Group from Comdial.

Impact Call

Open up your office with Impact Call, the complete, affordable communications solution that lets your computer and telephone work together in new ways. With Impact Call you effortlessly control inbound and outbound calls right from your desktop PC. With its intuitive and familiar Windows user interface, Impact Call makes it far easier to communicate with people both inside and outside the office. Dialing, answering, transferring, holding, screening and even conferencing calls become as simple as clicking and dragging a mouse. You manage more calls in less time with less effort. And your productivity soars. Make the most of every of call with Impact Call from Comdial.

If a live attendant controls your company’s phone traffic, don’t you want them to have total control? Give it to them with Impact Attendant, from Comdial. Impact Attendant gives attendants real-time, visual status of all the phone activity in their group. They can see who’s on the phone, with which number they’re connected and how long they’ve been on the phone. And through the familiar Window’s interface, an attendant can answer the phone, transfer calls, or conference calls either with a mouse or intuitive hotkeys. With such simple operation, training is a breeze and productivity gains are virtually guaranteed. Attendant activities like message-taking are also under the realm of Impact Attendant. When an agent is on the phone, the attendant can type a message for the agent and send it to their PC or internal pager. A true time and paper saver! Just another way Impact Attendant helps your employees and your business image.

Quality That Pays Dividends

As your company grows, the modular IMPACT SCS System stands ready to grow with it. Simply add cards, modules, or expansion cabinets to increase your stations and lines. And because they are completely digital, IMPACT SCS Systems make it easy to keep up with next-generation software, peripherals, and computer-telephony solutions.

But IMPACT SCS was also designed to help you make the most of the equipment you already own. It is fully compatible with industry-standard fax machines, modems, voice mail systems, and IMPACT SCS telephones. Whether you take advantage of powerful features now or in the future, it provides the assurance of enhanced productivity and reliability for years to come.

IMPACT SCS Systems are proudly manufactured in Charlottesville, Virginia, where Comdial processes have achieved the rigorous ISO 9001 designation. This certification places us among the world’s elite, and guarantees our continued commitment to quality—in everything we do.

Designed with flair and engineered to perform, IMPACT telephones are as functional as they are stylish. And because we offer a versatile family of telephones, you can choose the combination of IMPACT telephones that meet your application requirements exactly.

We specially designed and molded IMPACT handsets to give you a better fit and feel for easy handling. Easy-touch feature buttons promise a comfortable, smooth ride for your fingers. And because the dialpad is larger than normal, you won't have to squint to see which buttons to press. IMPACT dialpad buttons also respond with a distinctive "click" when you press them, significantly reducing misdials. And the speakerphone, handset, group listening, and ringer volumes are all independently adjustable for you personal convenience.

Comdial was among the first telecommunications companies to commit to CTI standards and is a recognized leader in the deployment of computer-telephony solutions. Using CTI, you can see your voice mail, type a message and send it to a pager, use caller ID to trigger a real-time database screen pop, or simply use your PC to perform advanced telephony functions.

In the past, these advanced capabilities would have been too costly for small organizations, but not any more. Comdial IMPACT Systems incorporate the features that will bring the computer-telephony revolution to your desktop PC—today. And IMPACT can be readily equipped for use in Novell™, Microsoft™, and a host of other computer environments.

Powerful IMPACT Systems have a full complement of standard, easy-to-use features for placing, answering, and controlling calls. For instance, you can easily accommodate crystal-clear multiparty conferencing, dial by name or SOHVA with just one touch of a button. Call costing (for displaying the ongoing cost of a call), call accounting (for tracking phone costs by station, department, and/or account number), and automatic routing (for automatically choosing the least expensive route for outgoing calls) are also standard on feature-rich IMPACT Systems. And, you can print reports, daily or as you need them, to analyze individual stations or departments or to monitor peak versus nonpeak hours.

You never know what the future will bring. That’s why our Comdial IMPACT Systems are designed to accommodate growth and expansion, while providing excellent line and station flexibility. In addition, these systems are so advanced that even customized configurations are a snap. Whether you need them now or plan to add them later, IMPACT Systems can provide the options that your business demands.

With Impact, you’ll save time and money, while gaining the productivity enhancements enjoyed by users of the more than 40,000 installed IMPACT Systems.

IMPACT can be customized for specific applications that improve your workflow and boost your communication capabilities. Comdial voice mail systems ensure seamless integration, providing users with a powerful set of features that come together right on the LCD of your telephone.

For applications from business telecommunications to call centers, Comdial IMPACT peripherals help you get the most from your communication system.

As your company grows, the modular IMPACT System stands ready to grow with it. Simply add cards, modules, or expansion cabinets to increase your stations and lines. And because they are completely digital, IMPACT Systems make it easy to keep up with next-generation software, peripherals, and computer-telephony solutions.

But IMPACT was also designed to help you make the most of the equipment you already own. It is fully compatible with industry-standard fax machines, modems, voice mail systems, and IMPACT telephones. Whether you take advantage of powerful features now or in the future, it provides the assurance of enhanced productivity and reliability for years to come.

IMPACT Systems are proudly manufactured in Charlottesville, Virginia, where Comdial processes have achieved the rigorous ISO 9001 designation. This certification places us among the world’s elite, and guarantees our continued commitment to quality—in everything we do.

WE’VE MADE A LASTING IMPRESSION!

Your first glance at IMPRESSION tells you that this is a telephone designed for the digital age. Sleek, elegant, and attractive in high tech black or sophisticated platinum. Pick it up and you’ll feel the difference. IMPRESSION handsets have been specially crafted and molded to give you a better fit for easy handling.

The dialpad is itself a wonder of ergonomic design. Easy-touch feature buttons promote a comfortable, smooth ride for your fingers. And because the dialpad is larger than normal, you won’t have to squint to see which buttons to press. To help reduce misdials, IMPRESSION dialpad buttons respond with a distinctive "click" when you press them. And the speakerphone, handset, group listening, and ringer volumes are all independently adjustable for your personal preferences.

For convenient line status monitoring, you can’t beat IMPRESSION’s unique, three-color LEDs. A green light gives you the go-ahead on your line. Red indicates that a line is already in use. And orange signals the first ringing incoming call, making it easy for even the busiest user, receptionist, or attendant to know which line to answer first.

Engineered for performance, flexibility, and ease of use, IMPRESSION telephones are as functional as they are stylish and comfortable. IMPRESSION LCD speakerphones feature a large, easy-to-read, 32-character display that makes it easy to choose from IMPRESSION’s extensive roster of features without having to enter complicated programming codes. Simply depress the soft programming keys to scroll through the menu that appears on the LCD screen and select the features you want at each individual station. It’s that simple.

When the phone is in use, the interactive LCD reminds the users of helpful features that save time and increase productivity. Users can see the ongoing cost of calls with Comdial continuously updated Call Cost Display, while built-in messaging lets you leave reminders and alarms. The display can even guide you through the process of setting up crystal-clear conference calls without having to refer to a manual. Surely that is a first when it comes to phone systems!

And because we offer a versatile family of telephones, you can choose the combination of Impression telephones that meet your application requirements exactly.

Comdial by IMPRESSION gives you a full array of analytic and management tools to help you get the most out of your telecommunications system. In addition to call costing, both call accounting (for tracking phone costs by station, department, and/or account number) and automatic routing (for automatically choosing the least expensive route for outgoing calls) are standard. And you can print reports to analyze individual stations or departments or to monitor peak versus non-peak hours.

To help you manage the big picture, IMPRESSION 224 features a Total Control PC attendant. It automatically tracks and monitors traffic throughout the entire system, taking the complications out of call processing and making messaging more accurate than ever before.

Impressive as they are, Comdial IMPRESSION Systems may also be integrated with desktop computers. Computer-telephony integration (CTI) ads an unprecedented degree of control and flexibility, offering you the potential to integrate all your communications systems into one seamless whole. The result: impressive gains in productivity and efficiency, and improved customer satisfaction. And with an IMPRESSION System, your computers do not have to be networked to take advantage of CTI. Comdial TAPI-compliant PC Interface Unit (PCIU) can be added to any IMPRESSION System, and provides an affordable, yet powerful, computer-telephony solution for small businesses.

You never know what the future will bring. That’s why our modular IMPRESSION systems are designed to accommodate growth and expansion, while providing excellent line and station flexibility. From base configurations of 4x8, 8x16, and 16x32, you simply add cards, modules, or expansion cabinets to increase your coverage of stations and lines. And because it’s completely digital, the IMPRESSION System makes it easy to keep up with next generation software, peripherals, and computer-telephony solutions. IMPRESSION is fully compatible with industry-standard fax machines, modems, and other auxiliary devices. Whether you take advantage of powerful features now or in the future, IMPRESSION provides the assurance of enhanced productivity and reliability for years to come.

IMPRESSION Systems are proudly manufactured in Charlottesville, VA, where Comdial processes have achieved the rigorous ISO 9001 designation. This certification places us among the world’s most quality-conscious companies and guarantees our continued commitment to excellence—in everything we do.

VVP-NT and Small Office-NT are user-friendly voice mail systems, with a proven design, that are easy to set up and maintain. Each accommodates a different number of users.

Whichever size voice mail you choose, you get a state-of-the-art system, built on a Windows NT® operating system platform that guards your software investment. And, the enhanced graphical screens of VVP-NT and Small Office-NT let system supervisors quickly adjust user information and retrieve vital call processing data-all with simple keystrokes and mouse clicks. Add these features-Visual Call Management and Unified Messaging-and you have a voice processing system of unmatched proportions.

Voice mail has become a key element in nearly every business environment. That's why Comdial Small Office and Versatile Voice Processing (VVP) products feature the latest advances in communications technology. Whether your business is large or small, Comdial voice-processing products offer a feature set that's state-of-the-art, at a price that's affordable. In addition to Automated Attendant functionality, VVP allows users to personalize their individual mailboxes with custom greetings. Couple these and a host of other standard features and you have a telecommunications system of unmatched proportions.

SMALL OFFICE

Whether your business is large or small, Comdial voice-processing products offer a feature set that's state-of-the-art, at a price that's affordable. In addition to Automated Attendant functionality, VVP allows users to personalize their individual mailboxes with custom greetings. Couple these and a host of other standard features and you have a telecommunications system of unmatched proportions.

Voice mail has become a key element in even the smallest of businesses. That's why Comdial Small Office Lite voice processing system features the latest advances in communications technology specially streamlined to fit the needs of small businesses. With Comdial Small Office Lite, even small businesses can take advantage of a voice-processing feature set that's state-of-the-art, but also affordable. In addition to Automated Attendant functionality, Small Office Lite allows users to personalize their individual mailboxes with custom greetings. Couple these and a host of other standard features and you have a telecommunications system of unmatched proportions.

Vertical Comdial® DX-120™ Business Phone System: Sophisticated Telecommunications Solution in a Flexible, Highly Scalable Package

Expands as Your Business Grows

Sharpen Your Competitive Edge

Options that Boost Efficiency

Vertical Comdial® DX-120™ Business Phone System:
Sophisticated Telecommunications Solution in a Flexible, Highly Scalable Package